Laser Engraver Forum

UPDATE: I would like to update everyone on this problem with Thunder Laser tech support. Ben had forgotten to send me the replacement motor. I am also guilty of forgetting sometimes. Well that has been taken care of .I received a text message from DHL this morning, they have a delivery for me to be ...

Ben,
Thank for sending motor.
Gene

UP DATE: Monday the tech informed me that he forgot to send the motor, but would send it. I ask for a tracking number but he never answered my request. Do you think he forgot again or just doesn't give a damn. I have lost 8 to 10 days production because of a bad motor already, now to find out that t...

Last week (Wednesday the 24th) Ben at the Thunderlaser factory in China and I did a skype to figure out that the X axes motor on my less than three week old Nova24 Engraver is bad. Ben told me that he would sent me a new motor. And I was told that it would probably be sent DHL by air and take about ...

What plans are you using for an auxiliary table with pins in it?

Ben and I did a skype last night. Changing the wires on the X & Y drivers we determined that the problem is being caused by the X - axes hybrid servo motor. :?: I'm hoping ..... Ben said that he will send me a new motor to replace the one that is bad. If this fixes my problem I will post the fin...

I checked all the wires on the connectors that you showed. Everything is tight. But the green & red lights on the X driver are not right. I have a green light on all the time, the "RED" light is flashing 7 seven flashes. I'm sure that is an error code but what. When I power on the mach...

I just bought this Nova24-60W two weeks ago and I am already so frustrated with it I could take a BIG hammer to it :oops: When I first brought it home it worked just fine. Then it started acting strange. Sometimes when I would turn the power on the X & Y would reset, like normal, but the next ti...

Thanks for the reply Ben. I finally have both the U-Disk and the USB cable from my PC working.