Search found 16 matches

by Andy
Tue Nov 21, 2017 9:50 am
Forum: Thunder Laser Tech support
Topic: Impossible to connect thru ethernet
Replies: 2
Views: 1992

Re: Impossible to connect thru ethernet

The problem was that the number IP of the PC was in another range then the laser cutter… I had to change the range in the laser cutter to meet the same PC numbers, leaving only a difference on the last number. In this case the pc was 169.254.181.59, i had to give the address 169.254.181.100 to the m...
by Andy
Thu Nov 16, 2017 4:00 pm
Forum: Thunder Laser Tech support
Topic: Impossible to connect thru ethernet
Replies: 2
Views: 1992

Re: Impossible to connect thru ethernet

...and i use Windows 8.1 on this computer...
by Andy
Thu Nov 16, 2017 2:13 pm
Forum: Thunder Laser Tech support
Topic: Impossible to connect thru ethernet
Replies: 2
Views: 1992

Impossible to connect thru ethernet

I had a problem with my computer, so i had to reinstall RD Vision on a new computer. The problem is that now, i cannot connect anymore to my Mars Lasercut machine. The message is 'communication failure' but the adress is 192.168.1.100 (the same as in the system config in the machine)... Anybody to h...
by Andy
Wed Nov 15, 2017 7:04 pm
Forum: Thunder Laser Tech support
Topic: SMOKE PROBLEM
Replies: 2
Views: 1454

Re: SMOKE PROBLEM

Thank you for your help: it's exactly the problem.
Now solved ;-)
by Andy
Tue Nov 07, 2017 9:07 am
Forum: Thunder Laser Tech support
Topic: SMOKE PROBLEM
Replies: 2
Views: 1454

SMOKE PROBLEM

Hello, i am facing a problem with my laser cutting system: A few weeks ago, i had a lot of smoke while cutting any substrate. I noticed the problem was because the grid before the fan tube was dirty, and cleaning it solved my problem. But now, i got the same problem, even if the grid is clean, the f...
by Andy
Fri Aug 11, 2017 9:50 am
Forum: Thunder Laser Tech support
Topic: CHILLER Problem
Replies: 7
Views: 2937

Re: CHILLER Problem

OK, thank you for the information...
In the meantime, i was helped by technical service of S&A (where the chiller comes from),
and we could find out that it's a pump problem.
So, they are sending spare part to me and problem should be resolved ;-)

Thank you for your help,

best regards,

Andy
by Andy
Mon Aug 07, 2017 9:02 am
Forum: Thunder Laser Tech support
Topic: CHILLER Problem
Replies: 7
Views: 2937

Re: CHILLER Problem

Please find here a link with the problem: it will be easyer for you to understand ;-)
https://www.youtube.com/watch?v=Sq6X5s-evac
by Andy
Mon Aug 07, 2017 7:06 am
Forum: Thunder Laser Tech support
Topic: CHILLER Problem
Replies: 7
Views: 2937

Re: CHILLER Problem

No error code: all the leds are blinking ;-(
by Andy
Fri Aug 04, 2017 1:56 pm
Forum: Thunder Laser Tech support
Topic: CHILLER Problem
Replies: 7
Views: 2937

CHILLER Problem

Hello, i am facing a new problem: the chiller's alarm started to go on. I added water, but since then the alarm is still on, and it's impossible to stop it. The temperature controller is blinking with all leds on: impossible to read any information... I tried to restore factory settings but without ...
by Andy
Wed Jun 15, 2016 2:39 pm
Forum: Thunder Laser Tech support
Topic: Rotary Axis Problem
Replies: 3
Views: 5330

Re: Rotary Axis Problem

OK perfect... It works properly now ;-)
Thank you for your kind help...