Search found 125 matches

by Ben
Thu Oct 18, 2018 6:00 am
Forum: Thunder Laser Tech support
Topic: Water cooling ports - hose specifications
Replies: 3
Views: 20

Re: Water cooling ports - hose specifications

Hi Tim,

Please contact Clay according to your need.
He is our USA agent and his email is clay@thunderlaserusa.com
by Ben
Thu Oct 18, 2018 5:52 am
Forum: Thunder Laser Tech support
Topic: Problems with setting for rotary axis
Replies: 7
Views: 4735

Re: Problems with setting for rotary axis

Hi Garnet,

The circle pulse please set 16000 and the diameter you should measure your material.
by Ben
Wed Oct 17, 2018 1:51 am
Forum: Thunder Laser Tech support
Topic: Problems with setting for rotary axis
Replies: 7
Views: 4735

Re: Problems with setting for rotary axis

Hi Garnet,

About the information of rotary axis,please read the user's manual from page 57 to 59 below.
http://www.thunderlaser.com/download/do ... NOVA35.pdf
by Ben
Sun Sep 30, 2018 2:04 am
Forum: Thunder Laser Tech support
Topic: Z-Axis only goes down
Replies: 2
Views: 690

Re: Z-Axis only goes down

Hi Timmins, I'm wondering if your machine have installed this kinds of sensor on laser head for auto focus,see below. 1.png If yes,please check if the sensor is always on red light,which means it's stuck or conducting the object so the working table cannot move up any more. Please check as following...
by Ben
Wed Sep 05, 2018 1:43 am
Forum: Thunder Laser Tech support
Topic: Scan/Engrave Direction
Replies: 1
Views: 1527

Re: Scan/Engrave Direction

Hi Rayden,

It can be done by rdworks.
From menu bar,config>>system setting.
123.png
123.png (22.33 KiB) Viewed 1497 times
by Ben
Mon Sep 03, 2018 3:08 am
Forum: Thunder Laser Tech support
Topic: Lenses for each head
Replies: 1
Views: 427

Re: Lenses for each head

Good day, Tow pieces of 2'' focus lenses are installed in the HR laser head;one pieces of 4" focus lens is installed in 4'' laser head. how to install the lens please check below link we have told before. http://www.laserengraverforum.com/viewtopic.php?f=6&t=13738 BTW,the standard head and 4'' laser...
by Ben
Mon Aug 20, 2018 5:51 am
Forum: Thunder Laser Tech support
Topic: X Axis does not work
Replies: 7
Views: 1985

Re: X Axis does not work

Hi Dan, Please answer my question. Did you test the x limit switch according to the PDF document?If it's working well or not? From your photo,you swap the wire for left and right blue driver. Before that,you said the x axis does not work,so the left one(controlling the x motor)should get a flashing ...
by Ben
Fri Aug 17, 2018 1:37 am
Forum: Thunder Laser Tech support
Topic: X Axis does not work
Replies: 7
Views: 1985

Re: X Axis does not work

Hi Dan,

The X axis does not work.
Please further check according to the document below.
WhyXaxis .pdf
(580.64 KiB) Downloaded 38 times
by Ben
Thu Aug 16, 2018 1:23 am
Forum: Thunder Laser Tech support
Topic: X Axis does not work
Replies: 7
Views: 1985

Re: X Axis does not work

Hi Dan,

Sorry to hear that your machine is not working well.
For your problem,please help to check with me.
The x axis does not work,will it reset when turn on,or the x axis does not reset normally,i mean it will hit the origin then you cannot move x axis by arrow key on LCD panel.
by Ben
Fri Aug 03, 2018 6:01 am
Forum: Thunder Laser Tech support
Topic: Honeycomb materials and cleaning
Replies: 2
Views: 379

Re: Honeycomb materials and cleaning

Hello, To answer your quesitons: 1.For the honeycomb table,it made from galvanized iron and yes the edges of honeycomb table made from aluminum. 2.To clean the plywood and acrylic residue,we generally use vacuum clean to remove them. you can refer to below link. http://support.epiloglaser.com/articl...