Wow, it's really? we have never know about this issue before
Thank you for your remind, electracks
It will helps our other customers know that in advance
Thanks again
Search found 115 matches
- Fri Jul 22, 2016 1:05 pm
- Forum: Thunder Laser Tech support
- Topic: Can we cut the Polycarbonate?--20161008
- Replies: 4
- Views: 9539
- Fri Jul 22, 2016 1:10 am
- Forum: General Laser machine discussion
- Topic: Questions about Mars 2 Machine Malfunction
- Replies: 2
- Views: 9772
Re: Questions about Mars 2 Machine Malfunction
Hi Joshua The connection point looks like that you have had reconnected it by yourself, did you have replace a laser tube for the laser before? Please download a document that on how to replace a laser tube from below link, it has several pages to teaching you on how to reconnect the connection for ...
- Fri Jul 15, 2016 2:14 am
- Forum: Thunder Laser Tech support
- Topic: Mars 90 cutting problems---20160901
- Replies: 21
- Views: 39812
Re: Mars 90 cutting problems
Hi Alx Sorry to bring you some troubles about the laser It looks like something goes wrong, but we have to check it out, so i have some questions for you please answer these questions for me 1. after you set that pulse power to 30%, the laser dot is still a circle spot? 2. did you check the align of...
- Fri Jul 08, 2016 1:43 am
- Forum: Thunder Laser Tech support
- Topic: Corel Draw...RDworkks
- Replies: 1
- Views: 4988
Re: Corel Draw...RDworkks
Hi Steven Sorry i did not understood your meaning completely You meant that when you sending a file into RDworks using the plug in, that will caused the old file(it opened in RDworks already) was deleted, right? If so, please save your file as the dxf file and then importing it into the RDWORKS that...
- Fri Jul 08, 2016 1:37 am
- Forum: Thunder Laser Tech support
- Topic: Mars 90 cutting problems---20160901
- Replies: 21
- Views: 39812
Re: Mars 90 cutting problems
Hi Ale
Please set your pulse power to 30%, it will not outputs a complete power if you set it only 10% power
After set it to 30% to see if it will becomes to a fill circle of dot
Then check the align of the laser beam again, thanks
Please set your pulse power to 30%, it will not outputs a complete power if you set it only 10% power
After set it to 30% to see if it will becomes to a fill circle of dot
Then check the align of the laser beam again, thanks
- Wed Jul 06, 2016 12:40 pm
- Forum: Thunder Laser Tech support
- Topic: Mars 90 cutting problems---20160901
- Replies: 21
- Views: 39812
Re: Mars 90 cutting problems
Hi Ale 1. ok, thank you, so you should used the laser for last 7 months while you got it 2. please make a check according to below steps This problem should be caused by three reasons 1. A laser beam to the working table of all position are not vertical. 2. the focal distance is not adjusted good fo...
- Wed Jul 06, 2016 2:13 am
- Forum: Thunder Laser Tech support
- Topic: Mars 90 cutting problems---20160901
- Replies: 21
- Views: 39812
Re: Mars 90 cutting problems
Hi Alx Sorry to hear that your laser is not working well I have some questions for you, it will helps me judge your laser problem 1. when the laser was ordered from thunder laser? 2. did you check that the alignment of laser beam if it's working fine? 3. did you had ordered a high air pressure compr...
- Thu Jun 30, 2016 2:41 pm
- Forum: Thunder Laser Tech support
- Topic: sending big files to laser---20160715
- Replies: 4
- Views: 10200
Re: sending big files to laser
Hi Electracks It looks like you did testing using many ways but it's still not working for your file So maybe the issue was caused by the file that is too big, And yeah, is there exist a file size limit, if it's too big, the software will not recognize it Could you please send your file to me for ch...
- Mon May 16, 2016 2:09 pm
- Forum: Thunder Laser Tech support
- Topic: Questions
- Replies: 1
- Views: 2852
Re: Questions
Hi Young Sorry reply you so lately cause we were out in the weekend For your questions 1. Could you please take a picture about the cutting result to show me and also sending your file to me for checking It's just a drawing graphics, a real cutting result will provide me more details 2. align the la...
- Wed May 11, 2016 7:38 am
- Forum: Thunder Laser Tech support
- Topic: Cutting Acrylic sheet --- 20160515
- Replies: 6
- Views: 5803
Re: Cutting Acrylic sheet
Young 1. How to adjust the best focus distance for the laser. Please try as follow steps to find the best focal distance. 1. put a A4 paper on the table 2. set the power as 12% 3. set the focal distance as 5.5mm 4. click(not press) the "laser" button on panel to draw a small dot 5. set the...