Search found 137 matches

by Ben
Thu Sep 01, 2016 6:29 am
Forum: Thunder Laser Tech support
Topic: Not accurate cutting problem.
Replies: 15
Views: 14365

Re: Not accurate cutting problem.

Hi Joon This problem is likely caused by two factor,please do one more time to check it. 1.check the vertical of a laser beam from laser head to the material ,please put 10mm acrylic at four corner of the table and then laser a line on it to see if there's four vertical lines at the acrylic as the a...
by Ben
Wed Aug 31, 2016 3:27 am
Forum: Thunder Laser Tech support
Topic: Not accurate cutting problem.
Replies: 15
Views: 14365

Re: Not accurate cutting problem.

Hi Joon
okay!choose the this function to try again,kindly see attachment.
by Ben
Wed Aug 31, 2016 12:47 am
Forum: Thunder Laser Tech support
Topic: Not accurate cutting problem.
Replies: 15
Views: 14365

Re: Not accurate cutting problem.

Hi Joon,
1.Please check the laser beam path.
Draw 4 dots at the 4 corners,make sure the dots are at the same place?
2.check the level of the table.
move laser head to the 4 corners,and measure if the distance is the same?
and tell me what's wrong?
by Ben
Tue Aug 30, 2016 12:22 am
Forum: Thunder Laser Tech support
Topic: How to use the different size of nozzle of laser head--20161008
Replies: 3
Views: 4939

Re: Spot on 4" head lens reducing laser power

Hi Dan This is Ben. now i need to confirm something from you. which type of laser head install your machine when you get them. 4''laser head or standard laser head. i have seen you picture of testing from eamil. it look like the laser head id not focus on the material. the 4'' laser head with 4'' fo...
by Ben
Mon Aug 29, 2016 1:09 am
Forum: General Laser machine discussion
Topic: Thunder Laser Question for Power on Mars 90 120v 100W - Lone Star Laser Co.
Replies: 5
Views: 3593

Re: Thunder Laser Question for Power on Mars 90 120v 100W - Lone Star Laser Co.

Hi Lonestarlaserco If you can turn on the machine,but no laser come out from the tube, right? If yeah,Click TEST red button on the laser power supply (please unplug that the signal port from the laser supply, see that the attached picture to know where is the signal part) , and check if there is a l...
by Ben
Mon Aug 29, 2016 12:57 am
Forum: Thunder Laser Tech support
Topic: Select Position Reference---20160829
Replies: 1
Views: 3110

Re: Select Position Reference

Hi steven
please see the attachment.
by Ben
Wed Aug 17, 2016 3:08 am
Forum: Thunder Laser Tech support
Topic: Starting Location
Replies: 2
Views: 3375

Re: Starting Location

Hi Matthew
please download the newest version of the RDworks from our website.
and delet the old one before you replace it.try to see if your machine can get back to work.
by Ben
Wed Aug 17, 2016 1:42 am
Forum: Thunder Laser Tech support
Topic: Uneven Engraving
Replies: 1
Views: 2925

Re: Uneven Engraving

Hi Steven
Pleae save your file as .rld format by RDworks ,and send it to us checking.
Thanks.
by Ben
Mon Aug 15, 2016 12:42 am
Forum: Thunder Laser Tech support
Topic: Lase error---20160815
Replies: 1
Views: 3154

Re: Lase error

Hi steven
please open the below link to slove the problem.
http://www.thunderlaser.com/troubleshoo ... tance.html
by Ben
Wed Jul 20, 2016 1:14 am
Forum: Thunder Laser Tech support
Topic: Why the laser power went down--20160926
Replies: 12
Views: 16798

Re: laser power went down

oh,6mA is definitely unnormal. in this case,the problem would be caused by laser power supply.maybe the Voltage Output of laser power supply is not enough,and we can try to replace it to see if your laser can get back to work.ok? now please contact with us by email ,tech@thunderlaser.com.this will b...