Search found 137 matches

by Ben
Wed May 10, 2017 1:12 am
Forum: General Laser machine discussion
Topic: red sail laser x700
Replies: 2
Views: 4173

Re: red sail laser x700

Hi Orats Until recently, marking stainless steel with a low powered CO2 laser was very difficult to do. The problem is that most of the CO2 energy is reflected from the metal surface and only a small amount is absorbed, providing a very faint or non-existent mark. However,CO2 laser systems are compa...
by Ben
Thu Apr 27, 2017 1:57 am
Forum: General Laser machine discussion
Topic: Since I can't post a new topic in tech support, I'll ask here.
Replies: 3
Views: 53382

Re: Since I can't post a new topic in tech support, I'll ask here.

Hi Johnathan, Don't worry,about your question 1,2,3,it's just the setting problem. let's discuss it in skype,i'm gonna to control your computer remotely and help your machine restore to factory settings. To the question 4,the file won't be show on LCD display first time download,you can start the jo...
by Ben
Mon Mar 27, 2017 7:25 am
Forum: General Laser machine discussion
Topic: Big gap Engraving
Replies: 3
Views: 2633

Re: Big gap Engraving

Hi KZX, This is Ben from Thunder laser. Regarding your problem,my answer as below. 1.The lines are not staight but curved. In the scan mode of X_swing,there is a shake range from belt and motor while engraving speed under 400mm/sec and less. how to fix it,you just run on 500mm/sec and more,it's not ...
by Ben
Mon Mar 13, 2017 8:12 am
Forum: General Laser machine discussion
Topic: Min and Max Power and speed
Replies: 6
Views: 5279

Re: Min and Max Power and speed

Hi Kalvis This is Ben Regarding the exhaust fans,the normal condition should like that,make sure turn on the laser switch.the power of the laser power supply,air pump and exhaust fans are control by the laser switch. then when you run a job,the exhaust fan will turn on and delay 15sec to stop after ...
by Ben
Fri Dec 23, 2016 10:20 am
Forum: General Laser machine discussion
Topic: Laser problem
Replies: 2
Views: 1995

Re: Laser problem

Hi
from the video, do you want to show us the laser head can't stop while homing.
even touch the X limit switch, it still move to left,right?

You change the board????RD controller
by Ben
Tue Oct 18, 2016 2:25 am
Forum: Thunder Laser Tech support
Topic: Not accurate cutting problem.
Replies: 15
Views: 14125

Re: Not accurate cutting problem.

Hi Jooh, sorry for our late reply. For your problem,there are still three checking you can do. 1.make sure the belt is tight enough; 2.find below link to improve the problem. http://www.thunderlaser.com/troubleshooting/laser-cutter-has-a-wrong-cuttingengraving-size.html 3.cut a 150×150 square,check ...
by Ben
Sat Oct 08, 2016 1:33 am
Forum: Thunder Laser Tech support
Topic: How the variable TEXT works in RDworks--20161008
Replies: 6
Views: 6856

Re: Serial Array

How the function works please refer to RDworks Uesr' manual from page 9 to page 11.
by Ben
Fri Sep 30, 2016 2:50 am
Forum: Thunder Laser Tech support
Topic: How the variable TEXT works in RDworks--20161008
Replies: 6
Views: 6856

Re: Serial Array

I have to say sorry, and i don't understand what you want. please take some photo to let me know what problom you have and what you want to do. click below link to see if it is what you want. http://www.thunderlaser.com/how-to-use-your-laser-software/09-how-to-copy-objects-quickly.html *Due to the c...
by Ben
Tue Sep 27, 2016 12:58 am
Forum: General Laser machine discussion
Topic: New Controller for Old Machine - Unable to Pulse Laser
Replies: 8
Views: 5222

Re: New Controller for Old Machine - Unable to Pulse Laser

Okay!
please open the file in RDworks.
one is for Vendor settings, the pass word is rd8888.
the other is for User.
I enclose the file what you need.
by Ben
Mon Sep 26, 2016 1:11 pm
Forum: General Laser machine discussion
Topic: New Controller for Old Machine - Unable to Pulse Laser
Replies: 8
Views: 5222

Re: New Controller for Old Machine - Unable to Pulse Laser

issue 2— how to change the the DF212 controller to RDC6442G kindly find attached picture.
and we need to write the parameter for your RD Controller, please tell us which seriers of the your laser.
so we can send a files to your laser to restore the factory default settings