Thunder Laser Tech support

We provide online after sales support here, very quick reply.

Moderators: baker, Thunder Laser -Nolan, Thunder laser - Tom

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This sub-forum is only for thunderlaser users ask for tech support from thunderlaser tech persons directly. The normal member should raise your questions in the General Discussion sub-forum. Before ask a new question, please read the "Previously Asked Questions"first to save your time.
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  • Improve the user profile for thunder laser tech support
    by Ben » Fri Feb 23, 2018 9:34 am
    0 Replies
    4675 Views
    Last post by Ben
    Fri Feb 23, 2018 9:34 am
  • How to adjust the laser beam path
    by Thunder Laser -Nolan » Thu Nov 03, 2016 2:46 am
    0 Replies
    1847 Views
    Last post by Thunder Laser -Nolan
    Thu Nov 03, 2016 2:46 am
  • Problems with setting for rotary axis
    by Jonpeder » Wed Jan 17, 2018 11:04 am
    8 Replies
    5093 Views
    Last post by Ben
    Tue Oct 23, 2018 6:33 am
  • Water cooling ports - hose specifications
    by timmins » Thu Oct 18, 2018 5:21 am
    4 Replies
    200 Views
    Last post by Ben
    Tue Oct 23, 2018 6:31 am
  • NOVA 51: Honeycomb table not horizontal
    by AndyX » Mon Oct 22, 2018 1:44 pm
    2 Replies
    150 Views
    Last post by Ben
    Tue Oct 23, 2018 6:28 am
  • Z-Axis only goes down
    by timmins » Sat Sep 29, 2018 8:48 pm
    2 Replies
    843 Views
    Last post by timmins
    Sun Sep 30, 2018 2:46 am
  • Fume Extraction
    by Rayden » Sat Sep 08, 2018 5:50 am
    1 Replies
    1002 Views
    Last post by Thunder laser - Tom
    Mon Sep 10, 2018 1:15 am
  • Scan/Engrave Direction
    by Rayden » Tue Sep 04, 2018 3:26 am
    1 Replies
    1634 Views
    Last post by Ben
    Wed Sep 05, 2018 1:43 am
  • Lenses for each head
    by andaluzia1973 » Thu Aug 30, 2018 12:57 pm
    1 Replies
    518 Views
    Last post by Ben
    Mon Sep 03, 2018 3:08 am
  • X Axis does not work
    by woodcraf » Tue Aug 14, 2018 9:38 pm
    7 Replies
    2164 Views
    Last post by woodcraf
    Tue Aug 21, 2018 5:39 pm
  • Honeycomb materials and cleaning
    by tumim » Thu Aug 02, 2018 12:53 pm
    2 Replies
    466 Views
    Last post by tumim
    Fri Aug 03, 2018 8:18 am
  • Rotary Attachment does not rotate - urgent !
    by andaluzia1973 » Tue Jul 31, 2018 4:11 pm
    2 Replies
    540 Views
    Last post by andaluzia1973
    Wed Aug 01, 2018 2:34 pm
  • Replacement of 100w laser tube with 80w?
    by jwitt » Mon Jul 23, 2018 6:08 am
    1 Replies
    490 Views
    Last post by Ben
    Wed Jul 25, 2018 8:06 am
  • Test of 100w tube for power loss
    by jwitt » Wed Jul 11, 2018 5:05 pm
    3 Replies
    583 Views
    Last post by Ben
    Thu Jul 12, 2018 3:39 pm
  • Laser Tube Replacement
    by stevenresnick » Sun Jun 24, 2018 2:12 pm
    1 Replies
    493 Views
    Last post by Ben
    Mon Jun 25, 2018 6:11 am
  • standard laser head vs HR head
    by andaluzia1973 » Thu Jun 21, 2018 2:07 pm
    1 Replies
    533 Views
    Last post by Ben
    Mon Jun 25, 2018 6:05 am
  • Loss of Power!!!!
    by stevenresnick » Mon Jun 18, 2018 12:21 am
    3 Replies
    801 Views
    Last post by Ben
    Thu Jun 21, 2018 1:50 am
  • X-axis does not work
    by marek-xx » Wed Jun 13, 2018 9:02 pm
    5 Replies
    804 Views
    Last post by marek-xx
    Mon Jun 18, 2018 7:31 pm
  • thin metal cut 05 mm / 0.7 mm
    by andaluzia1973 » Mon Jun 18, 2018 7:41 am
    1 Replies
    410 Views
    Last post by Wayne
    Mon Jun 18, 2018 3:49 pm
  • Not Engraving in the absolute position
    by stevenresnick » Mon May 28, 2018 5:01 pm
    5 Replies
    1004 Views
    Last post by Ben
    Wed May 30, 2018 3:29 am
  • Inconsistent results when cutting material close to 10mm
    by idank » Mon Apr 30, 2018 7:42 pm
    9 Replies
    24780 Views
    Last post by idank
    Sat May 26, 2018 5:27 pm
  • Eye protection
    by idank » Mon May 21, 2018 7:54 pm
    2 Replies
    558 Views
    Last post by idank
    Wed May 23, 2018 4:54 pm
  • FILE forma error RDworks 8.1
    by andaluzia1973 » Mon May 07, 2018 5:10 am
    1 Replies
    3740 Views
    Last post by Ben
    Tue May 15, 2018 1:27 am
  • Edit startingpoint of cutting
    by StefanV » Wed May 09, 2018 2:33 pm
    1 Replies
    1078 Views
    Last post by Ben
    Tue May 15, 2018 1:23 am
  • 4 inch laser head - kind of urgent
    by andaluzia1973 » Wed May 02, 2018 4:46 pm
    2 Replies
    1727 Views
    Last post by andaluzia1973
    Fri May 04, 2018 9:40 am
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