Thunder Laser Tech support

We provide online after sales support here, very quick reply.

Moderators: baker, Thunder Laser -Nolan, Thunder laser - Tom

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This sub-forum is only for thunderlaser users ask for tech support from thunderlaser tech persons directly. The normal member should raise your questions in the General Discussion sub-forum. Before ask a new question, please read the "Previously Asked Questions"first to save your time.
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  • Improve the user profile for thunder laser tech support
    by Ben » Fri Feb 23, 2018 9:34 am
    0 Replies
    36 Views
    Last post by Ben
    Fri Feb 23, 2018 9:34 am
  • How to adjust the laser beam path
    by Thunder Laser -Nolan » Thu Nov 03, 2016 2:46 am
    0 Replies
    948 Views
    Last post by Thunder Laser -Nolan
    Thu Nov 03, 2016 2:46 am
  • Nova 63 problem controller+motor
    by tumim » Tue Dec 26, 2017 5:20 pm
    2 Replies
    5575 Views
    Last post by Ben
    Sat Feb 10, 2018 7:58 am
  • Problems with setting for rotary axis
    by Jonpeder » Wed Jan 17, 2018 11:04 am
    2 Replies
    3468 Views
    Last post by Jonpeder
    Tue Jan 23, 2018 9:04 pm
  • RD Works
    by Salmagundi » Sat Jan 06, 2018 3:08 pm
    2 Replies
    4456 Views
    Last post by Salmagundi
    Sun Jan 14, 2018 3:17 pm
  • Mars90 Y axe problem
    by Alexandre » Thu Jan 04, 2018 11:24 pm
    1 Replies
    3176 Views
    Last post by Ben
    Sat Jan 06, 2018 1:20 am
  • Impossible to connect thru ethernet
    by Andy » Thu Nov 16, 2017 2:13 pm
    2 Replies
    971 Views
    Last post by Andy
    Tue Nov 21, 2017 9:50 am
  • SMOKE PROBLEM
    by Andy » Tue Nov 07, 2017 9:07 am
    2 Replies
    573 Views
    Last post by Andy
    Wed Nov 15, 2017 7:04 pm
  • Engraving quality problem on X-Axis
    by StefanV » Wed Oct 25, 2017 2:04 pm
    5 Replies
    889 Views
    Last post by StefanV
    Tue Nov 14, 2017 10:06 am
  • Cutting Problem
    by stevenresnick » Sat Sep 09, 2017 12:55 pm
    12 Replies
    2306 Views
    Last post by stevenresnick
    Tue Sep 26, 2017 12:28 am
  • cutting heat transfer vinyl
    by Salmagundi » Sun Sep 10, 2017 2:00 pm
    1 Replies
    571 Views
    Last post by Ben
    Thu Sep 14, 2017 6:36 am
  • CHILLER Problem
    by Andy » Fri Aug 04, 2017 1:56 pm
    7 Replies
    1435 Views
    Last post by Ben
    Mon Aug 14, 2017 1:27 am
  • V8.01.24 Horiz flip between comp and laser
    by jwitt » Wed Jun 07, 2017 11:58 pm
    1 Replies
    778 Views
    Last post by Ben
    Thu Jun 08, 2017 4:02 am
  • V8.01.24 Drastic size change between screen and laser
    by jwitt » Thu Jun 08, 2017 12:07 am
    1 Replies
    533 Views
    Last post by Ben
    Thu Jun 08, 2017 4:01 am
  • My mars90 machine need some help!
    by Grover_Barbato » Wed Dec 28, 2016 12:40 am
    4 Replies
    1594 Views
    Last post by Thunder Laser -Nolan
    Sat Jan 07, 2017 1:00 am
  • Files can not be imported into PHCAD software
    by Gerard_Degon » Tue Dec 13, 2016 12:25 am
    3 Replies
    1222 Views
    Last post by Thunder Laser -Nolan
    Mon Dec 19, 2016 3:56 am
  • 3D engrave
    by Jasper_Rullman » Wed Nov 30, 2016 1:20 am
    12 Replies
    3911 Views
    Last post by Thunder Laser -Nolan
    Mon Dec 12, 2016 5:42 am
  • Not accurate cutting problem.
    by Young » Tue Aug 30, 2016 11:38 pm
    15 Replies
    6011 Views
    Last post by Thunder Laser -Nolan
    Wed Dec 07, 2016 8:55 am
  • Engraving a line
    by stevenresnick » Sun Dec 04, 2016 5:29 pm
    1 Replies
    1186 Views
    Last post by Thunder Laser -Nolan
    Mon Dec 05, 2016 3:29 am
  • Not cutting smooth
    by stevenresnick » Sat Oct 29, 2016 10:31 pm
    1 Replies
    1099 Views
    Last post by Thunder Laser -Nolan
    Mon Oct 31, 2016 12:39 am
  • How the variable TEXT works in RDworks--20161008
    by electracks » Fri Sep 23, 2016 11:10 pm
    6 Replies
    2593 Views
    Last post by Ben
    Sat Oct 08, 2016 1:33 am
  • Can we cut the Polycarbonate?--20161008
    by Dhanesh » Fri Jul 15, 2016 6:19 pm
    4 Replies
    6647 Views
    Last post by Wayne
    Fri Oct 07, 2016 10:37 pm
  • How to install the HR laser head and adjust its focal distance--20161008
    by ctoshack » Wed Sep 07, 2016 1:22 am
    4 Replies
    1805 Views
    Last post by Wayne
    Fri Oct 07, 2016 10:27 pm
  • How to use the different size of nozzle of laser head--20161008
    by woodcraf » Mon Aug 29, 2016 3:51 pm
    3 Replies
    1923 Views
    Last post by Wayne
    Fri Oct 07, 2016 10:24 pm
  • Why the laser power went down--20160926
    by electracks » Wed Jul 13, 2016 2:13 pm
    12 Replies
    9817 Views
    Last post by electracks
    Mon Sep 26, 2016 10:33 am
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