Thunder Laser Tech support

We provide online after sales support here, very quick reply.

Moderators: baker, Thunder Laser -Nolan, Thunder laser - Tom

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All members should make themselves familiar with the forum rules. Please ensure you read this section of the forum BEFORE posting.
This sub-forum is only for thunderlaser users ask for tech support from thunderlaser tech persons directly. The normal member should raise your questions in the General Discussion sub-forum. Before ask a new question, please read the "Previously Asked Questions"first to save your time.
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  • Improve the user profile for thunder laser tech support
    by Ben » Fri Feb 23, 2018 9:34 am
    0 Replies
    4128 Views
    Last post by Ben
    Fri Feb 23, 2018 9:34 am
  • How to adjust the laser beam path
    by Thunder Laser -Nolan » Thu Nov 03, 2016 2:46 am
    0 Replies
    1237 Views
    Last post by Thunder Laser -Nolan
    Thu Nov 03, 2016 2:46 am
  • X-axis does not work anymore
    by Joe1979x » Sat Apr 21, 2018 6:21 am
    1 Replies
    14 Views
    Last post by Ben
    Sat Apr 21, 2018 9:07 am
  • Problem Mars 1290
    by Igor » Thu Mar 29, 2018 10:43 pm
    3 Replies
    509 Views
    Last post by Igor
    Mon Apr 16, 2018 8:37 pm
  • NOva 35 origin
    by Salmagundi » Thu Mar 22, 2018 12:38 am
    1 Replies
    369 Views
    Last post by Ben
    Sun Apr 08, 2018 1:00 am
  • New air pump and electro valve
    by andaluzia1973 » Tue Mar 20, 2018 12:28 pm
    1 Replies
    266 Views
    Last post by Ben
    Sat Apr 07, 2018 6:17 am
  • Pulse button
    by andaluzia1973 » Thu Mar 22, 2018 9:49 pm
    1 Replies
    338 Views
    Last post by Ben
    Sat Apr 07, 2018 3:03 am
  • Red dot pointer not showing on Nova 63
    by andaluzia1973 » Fri Apr 06, 2018 4:00 pm
    1 Replies
    94 Views
    Last post by Ben
    Sat Apr 07, 2018 2:26 am
  • Nova24 engraving problem on X-Axis
    by marek-xx » Thu Mar 15, 2018 10:00 pm
    3 Replies
    2480 Views
    Last post by Jason
    Tue Mar 20, 2018 6:05 am
  • double line in traced image
    by andaluzia1973 » Tue Mar 06, 2018 2:25 am
    7 Replies
    6947 Views
    Last post by Ben
    Tue Mar 13, 2018 2:15 am
  • Nicks in material from Laser cutting
    by Millatime » Sat Mar 10, 2018 8:06 pm
    1 Replies
    2794 Views
    Last post by Ben
    Mon Mar 12, 2018 3:19 am
  • Engraving a photo on acrylic
    by andaluzia1973 » Mon Mar 05, 2018 10:52 am
    2 Replies
    4459 Views
    Last post by Ben
    Tue Mar 06, 2018 2:58 am
  • Settings for HR photo engraving
    by woodcraf » Wed Feb 28, 2018 10:26 pm
    6 Replies
    6546 Views
    Last post by woodcraf
    Tue Mar 06, 2018 12:20 am
  • How to install the HR laser head and adjust its focal distance--20161008
    by ctoshack » Wed Sep 07, 2016 1:22 am
    6 Replies
    5562 Views
    Last post by Ben
    Thu Mar 01, 2018 2:20 am
  • Nova 63 problem controller+motor
    by tumim » Tue Dec 26, 2017 5:20 pm
    2 Replies
    8475 Views
    Last post by Ben
    Sat Feb 10, 2018 7:58 am
  • Problems with setting for rotary axis
    by Jonpeder » Wed Jan 17, 2018 11:04 am
    2 Replies
    3909 Views
    Last post by Jonpeder
    Tue Jan 23, 2018 9:04 pm
  • RD Works
    by Salmagundi » Sat Jan 06, 2018 3:08 pm
    2 Replies
    4913 Views
    Last post by Salmagundi
    Sun Jan 14, 2018 3:17 pm
  • Mars90 Y axe problem
    by Alexandre » Thu Jan 04, 2018 11:24 pm
    1 Replies
    3472 Views
    Last post by Ben
    Sat Jan 06, 2018 1:20 am
  • Impossible to connect thru ethernet
    by Andy » Thu Nov 16, 2017 2:13 pm
    2 Replies
    1381 Views
    Last post by Andy
    Tue Nov 21, 2017 9:50 am
  • SMOKE PROBLEM
    by Andy » Tue Nov 07, 2017 9:07 am
    2 Replies
    911 Views
    Last post by Andy
    Wed Nov 15, 2017 7:04 pm
  • Engraving quality problem on X-Axis
    by StefanV » Wed Oct 25, 2017 2:04 pm
    5 Replies
    1379 Views
    Last post by StefanV
    Tue Nov 14, 2017 10:06 am
  • Cutting Problem
    by stevenresnick » Sat Sep 09, 2017 12:55 pm
    12 Replies
    3221 Views
    Last post by stevenresnick
    Tue Sep 26, 2017 12:28 am
  • cutting heat transfer vinyl
    by Salmagundi » Sun Sep 10, 2017 2:00 pm
    1 Replies
    849 Views
    Last post by Ben
    Thu Sep 14, 2017 6:36 am
  • CHILLER Problem
    by Andy » Fri Aug 04, 2017 1:56 pm
    7 Replies
    2022 Views
    Last post by Ben
    Mon Aug 14, 2017 1:27 am
  • V8.01.24 Horiz flip between comp and laser
    by jwitt » Wed Jun 07, 2017 11:58 pm
    1 Replies
    1097 Views
    Last post by Ben
    Thu Jun 08, 2017 4:02 am
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