Thunder Laser Tech support

We provide online after sales support here, very quick reply.

Moderators: baker, Thunder Laser -Nolan, Thunder laser - Tom

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This sub-forum is only for thunderlaser users ask for tech support from thunderlaser tech persons directly. The normal member should raise your questions in the General Discussion sub-forum. Before ask a new question, please read the "Previously Asked Questions"first to save your time.
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  • Improve the user profile for thunder laser tech support
    by Ben » Fri Feb 23, 2018 9:34 am
    0 Replies
    4386 Views
    Last post by Ben
    Fri Feb 23, 2018 9:34 am
  • How to adjust the laser beam path
    by Thunder Laser -Nolan » Thu Nov 03, 2016 2:46 am
    0 Replies
    1520 Views
    Last post by Thunder Laser -Nolan
    Thu Nov 03, 2016 2:46 am
  • Test of 100w tube for power loss
    by jwitt » Wed Jul 11, 2018 5:05 pm
    3 Replies
    144 Views
    Last post by Ben
    Thu Jul 12, 2018 3:39 pm
  • Laser Tube Replacement
    by stevenresnick » Sun Jun 24, 2018 2:12 pm
    1 Replies
    193 Views
    Last post by Ben
    Mon Jun 25, 2018 6:11 am
  • standard laser head vs HR head
    by andaluzia1973 » Thu Jun 21, 2018 2:07 pm
    1 Replies
    205 Views
    Last post by Ben
    Mon Jun 25, 2018 6:05 am
  • Loss of Power!!!!
    by stevenresnick » Mon Jun 18, 2018 12:21 am
    3 Replies
    347 Views
    Last post by Ben
    Thu Jun 21, 2018 1:50 am
  • X-axis does not work
    by marek-xx » Wed Jun 13, 2018 9:02 pm
    5 Replies
    383 Views
    Last post by marek-xx
    Mon Jun 18, 2018 7:31 pm
  • thin metal cut 05 mm / 0.7 mm
    by andaluzia1973 » Mon Jun 18, 2018 7:41 am
    1 Replies
    199 Views
    Last post by Wayne
    Mon Jun 18, 2018 3:49 pm
  • Not Engraving in the absolute position
    by stevenresnick » Mon May 28, 2018 5:01 pm
    5 Replies
    488 Views
    Last post by Ben
    Wed May 30, 2018 3:29 am
  • Inconsistent results when cutting material close to 10mm
    by idank » Mon Apr 30, 2018 7:42 pm
    9 Replies
    23792 Views
    Last post by idank
    Sat May 26, 2018 5:27 pm
  • Eye protection
    by idank » Mon May 21, 2018 7:54 pm
    2 Replies
    333 Views
    Last post by idank
    Wed May 23, 2018 4:54 pm
  • FILE forma error RDworks 8.1
    by andaluzia1973 » Mon May 07, 2018 5:10 am
    1 Replies
    3291 Views
    Last post by Ben
    Tue May 15, 2018 1:27 am
  • Edit startingpoint of cutting
    by StefanV » Wed May 09, 2018 2:33 pm
    1 Replies
    714 Views
    Last post by Ben
    Tue May 15, 2018 1:23 am
  • 4 inch laser head - kind of urgent
    by andaluzia1973 » Wed May 02, 2018 4:46 pm
    2 Replies
    1060 Views
    Last post by andaluzia1973
    Fri May 04, 2018 9:40 am
  • lenses - interchangeable?
    by andaluzia1973 » Wed May 02, 2018 7:07 am
    1 Replies
    747 Views
    Last post by Ben
    Thu May 03, 2018 1:07 am
  • X-axis does not work anymore
    by Joe1979x » Sat Apr 21, 2018 6:21 am
    5 Replies
    802 Views
    Last post by Ben
    Wed Apr 25, 2018 5:41 am
  • Nova 63 - red dot pointer / xy axis/ water-oil separator
    by andaluzia1973 » Mon Apr 23, 2018 7:18 am
    4 Replies
    637 Views
    Last post by Ben
    Mon Apr 23, 2018 9:51 am
  • Problem Mars 1290
    by Igor » Thu Mar 29, 2018 10:43 pm
    3 Replies
    985 Views
    Last post by Igor
    Mon Apr 16, 2018 8:37 pm
  • NOva 35 origin
    by Salmagundi » Thu Mar 22, 2018 12:38 am
    1 Replies
    735 Views
    Last post by Ben
    Sun Apr 08, 2018 1:00 am
  • New air pump and electro valve
    by andaluzia1973 » Tue Mar 20, 2018 12:28 pm
    1 Replies
    592 Views
    Last post by Ben
    Sat Apr 07, 2018 6:17 am
  • Pulse button
    by andaluzia1973 » Thu Mar 22, 2018 9:49 pm
    1 Replies
    686 Views
    Last post by Ben
    Sat Apr 07, 2018 3:03 am
  • Red dot pointer not showing on Nova 63
    by andaluzia1973 » Fri Apr 06, 2018 4:00 pm
    1 Replies
    378 Views
    Last post by Ben
    Sat Apr 07, 2018 2:26 am
  • Nova24 engraving problem on X-Axis
    by marek-xx » Thu Mar 15, 2018 10:00 pm
    3 Replies
    2921 Views
    Last post by Jason
    Tue Mar 20, 2018 6:05 am
  • double line in traced image
    by andaluzia1973 » Tue Mar 06, 2018 2:25 am
    7 Replies
    7566 Views
    Last post by Ben
    Tue Mar 13, 2018 2:15 am
  • Nicks in material from Laser cutting
    by Millatime » Sat Mar 10, 2018 8:06 pm
    1 Replies
    3068 Views
    Last post by Ben
    Mon Mar 12, 2018 3:19 am
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