Since I can't post a new topic in tech support, I'll ask here.

Discuss laser machine here freely.

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Johnathan
Posts: 2
Joined: Wed Apr 26, 2017 2:52 pm

Since I can't post a new topic in tech support, I'll ask here.

Post by Johnathan » Wed Apr 26, 2017 4:08 pm

I just finished upgrading the controller on our MARS 90 from the DF212 to the RDC6442g supplied from Thunder Laser and am having a few issues.

1- All of the directional jog controls work except the X axis, it makes a horrible groaning noise. I can however move the table in the X axis from the "test" window in RDworks with no issue.

2- The laser fires during all travel except for on cut paths or scan objects. I.E. When a job is started the laser fires as the head jogs from the origin to the start point, traces the cut path without firing, and fires as it returns to the origin. During a scan job the laser fires while jogging from the origin to the start point, fires during the over swing, but not over the shape to be engraved, and fires as it returns from the end point to the origin. The laser even fires when jogging manually and when the "frame" button it hit.

3- Sizing is inaccurate. A 10mm object "frames" at 17mm.

4- Jobs sent to the laser do not show up in the preview window of the lcd.


Any help would be appreciated.

Ben
Posts: 123
Joined: Tue May 24, 2016 9:06 am

Re: Since I can't post a new topic in tech support, I'll ask here.

Post by Ben » Thu Apr 27, 2017 1:57 am

Hi Johnathan,
Don't worry,about your question 1,2,3,it's just the setting problem.
let's discuss it in skype,i'm gonna to control your computer remotely and help your machine restore to factory settings.

To the question 4,the file won't be show on LCD display first time download,you can start the job directly,
if you want to preview the job,do it only three steps,press File button,select it,then press Enter.

shlc
Posts: 3
Joined: Fri Apr 13, 2018 9:39 pm

Re: Since I can't post a new topic in tech support, I'll ask here.

Post by shlc » Sat Apr 14, 2018 3:15 am

suffering the number 2 issue as well if someone could help

Andi
Posts: 1
Joined: Fri Apr 28, 2017 1:51 pm

Re: Since I can't post a new topic in tech support, I'll ask here.

Post by Andi » Tue Oct 09, 2018 12:43 am

Hi Ben,

we also change the controller df212 to the rdc6442g. the machine cannot reset because the x axis dont work.
also all my old files seems not to work.
please help.

thank you

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