Help with drivers!

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flamingo25
Posts: 1
Joined: Thu Aug 10, 2017 1:15 pm

Help with drivers!

Post by flamingo25 »

Hi, I hope someone here can help me.
I have a laserscript3040 which i have never got to work! I have everything set up and am using lasercut 6.1 on windows 10 (on parallels).
everything is fine until i send a job to cut. Before I send it to cut, i have the green status at the bottom and can operate the laser from the pc. When i send the job to the cutter, it always says that the downloader is not responding and then i get the red status at the bottom of the screen, saying communication failure.
I have been informed it is a driver issue. So i went through the steps in device manager. I was expecting to see the laser cutter in the USB section, but it was in the COM port section. I updated the driver, but it said the correct ones were installed. I clicked on the last tab (cant remember the name) and in the status bar, it says that it requires further installation. Does anyone have any knowledge of this or any advice to give?

Kind regards
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