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Please help. I bought a Chinese laser that does not want to work

Posted: Wed Oct 31, 2018 5:00 pm
by J0kata
Hello. I bought a laser from China. by from a trader who branded the machines with the name "hauser". the certificate sent to me by the machine is a "voier 460" model. after the machine came, I connected everything as indicated. but after I connected it to my laptop I started to connect and disconnect in one second ... and so maybe 20 times. then disappears as a device and my laptop does not recognize it. I use windows 7. After I sent some videos to the seller, he thinks it is from the mainboard. send me a new M2nano mainboard. but after the replacement there is no difference. the machine starts when it switches on .... when I press the "test" button the laser is running. but nothing else. the seller said that when I turn on the machine even if it is not connected to the laptop, the laser head should move to the top left. Can u help me please?
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Re: Please help. I bought a Chinese laser that does not want to work

Posted: Thu Nov 01, 2018 7:12 am
by LINUS
So the problem is not can connect to laptop.I want to know without connect the machine is well?

Re: Please help. I bought a Chinese laser that does not want to work

Posted: Thu Nov 01, 2018 7:21 am
by zoe hitec cnc
its better you ask the supplier enginner face to face video call teach you,thats the easy and fast way to solve your problem.

Re: Please help. I bought a Chinese laser that does not want to work

Posted: Sun Nov 04, 2018 3:16 pm
by J0kata
Hello LINUS,
when the machine is switched on, the fan, the water pump, the air compressor, the power indicator, the "test" button is displayed, the laser is running ... but it does not move on the "x" and "y" scales.

Re: Please help. I bought a Chinese laser that does not want to work

Posted: Tue Nov 06, 2018 3:17 pm
by LINUS
I think that controller vendor setting is wrong.You can try reset that

Re: Please help. I bought a Chinese laser that does not want to work

Posted: Tue Nov 06, 2018 4:59 pm
by J0kata
How can I reset the controler? Is there some button or?

Re: Please help. I bought a Chinese laser that does not want to work

Posted: Thu Nov 08, 2018 12:41 am
by LINUS
Yeah,In controller surface

Re: Please help. I bought a Chinese laser that does not want to work

Posted: Thu Nov 08, 2018 5:38 pm
by J0kata
I apply power and control board pictures. can you tell me where exactly
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