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Desperatley needing help with my laser machine

Posted: Wed Jan 20, 2021 8:20 pm
by alec1024
Hi!! Guys, new here. My name is Alejandra my first language is not engliosh but hopefully you`ll understand what I mean and you`ll be able to help.
So I bought a Laser Machine from China about 1 year ago, everything worked great until the laser stopped working so instead of buying a hole new machine I just bought the laser again from China, it arrived properly but when I plugged it to my machine controller it just wont turn on, Im using Lightburn as my software for my machine (anybody else here uses lightburn??) so when I press the on button to try my laser all the laser does is a "buzzzzz" noise but not blue light coming out of the laser device. I know its plugged correctly cause my old laser worked just fine. Im thinking maybe they send me a broken laser or a used one, but how do I know?? Pleas help im desperate. I'll try to upload some pictures so you van see what I mean.
Thank You

Re: Desperatley needing help with my laser machine

Posted: Wed Jan 20, 2021 8:28 pm
by alec1024
So im attaching a few pictures the laser that is plugged to my controller is the new one, the one next to it is the old one that used to work just fine, its plugged where it should but wont turn on, i can’t upload a video don’t know why 😢

Re: Desperatley needing help with my laser machine

Posted: Wed Jan 20, 2021 8:34 pm
by alec1024
Ok so i cant upload pictures nor video. Dont know why. My machines is a GRBL machine and the laser is just the one you get from China with a chord attached to it so i van plug it directly to my controller, i do that and it wont wokr just a "buzzzz" noise coming out of it

Re: Desperatley needing help with my laser machine

Posted: Mon May 24, 2021 10:01 am
by hangrex5
China produces about 20% of intermediate goods that trade in the global supply chain. If one is to consider the global value chain of the laser engraving machinery industry, Chinese products form an important part. You can take help form here : info@heatsign.com call at +86 150 6147 7073 Tel 86-510-85170177