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Not Engraving in the absolute position

Posted: Mon May 28, 2018 5:01 pm
by stevenresnick
Can someone tell me why the part that I'm engraving into is off center by 1/8".
Please the attached photo.
The X is whats off
For some reason the photo rotated.

Thanks
Steven


Nova 35 100 Watt
RDW V8.01.18

Re: Not Engraving in the absolute position

Posted: Tue May 29, 2018 5:53 am
by Ben
Hi Steven,

It seems that controller is not working well.
Maybe the memory of controller is full,please clean up the files.
Or you can just format the memory as following.
On LCD panel>>File>>Other+>>format the memory speedily.

After that,let me know if that problem is resolved or not.

Re: Not Engraving in the absolute position

Posted: Tue May 29, 2018 9:29 am
by stevenresnick
Hi Ben,
Thanks for the res response.
How do I clear the memory of the controller??

What happens when I format the controller?
Will i have to enter any info or settings?

I a wait your response before I make any changes

Thanks
Steven

Re: Not Engraving in the absolute position

Posted: Tue May 29, 2018 7:35 pm
by stevenresnick
Hi Ben,
I went a head and tried what you suggested and it didn't change at all.

Please advise what you think I should do next.

Thanks
Steven

Re: Not Engraving in the absolute position

Posted: Tue May 29, 2018 8:52 pm
by stevenresnick
Ben,
I just tried another test......
When I have a shape (square) and place it in an absolute position it cuts it out exactly where I placed it, but if I put another square inside of it to engrave it doesn't line up. Like in the original photo.

Thanks,
Steven

Re: Not Engraving in the absolute position

Posted: Wed May 30, 2018 3:29 am
by Ben
Hi Steven,

As you said,it's more likely about the controller or software issue.
Please send me the test files for checking.Thanks.