Not Engraving in the absolute position

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stevenresnick
Posts: 24
Joined: Fri Jun 17, 2016 8:25 am

Not Engraving in the absolute position

Post by stevenresnick » Mon May 28, 2018 5:01 pm

Can someone tell me why the part that I'm engraving into is off center by 1/8".
Please the attached photo.
The X is whats off
For some reason the photo rotated.

Thanks
Steven


Nova 35 100 Watt
RDW V8.01.18
Attachments
IMG_0168.jpg
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Ben
Posts: 121
Joined: Tue May 24, 2016 9:06 am

Re: Not Engraving in the absolute position

Post by Ben » Tue May 29, 2018 5:53 am

Hi Steven,

It seems that controller is not working well.
Maybe the memory of controller is full,please clean up the files.
Or you can just format the memory as following.
On LCD panel>>File>>Other+>>format the memory speedily.

After that,let me know if that problem is resolved or not.

User avatar
stevenresnick
Posts: 24
Joined: Fri Jun 17, 2016 8:25 am

Re: Not Engraving in the absolute position

Post by stevenresnick » Tue May 29, 2018 9:29 am

Hi Ben,
Thanks for the res response.
How do I clear the memory of the controller??

What happens when I format the controller?
Will i have to enter any info or settings?

I a wait your response before I make any changes

Thanks
Steven

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stevenresnick
Posts: 24
Joined: Fri Jun 17, 2016 8:25 am

Re: Not Engraving in the absolute position

Post by stevenresnick » Tue May 29, 2018 7:35 pm

Hi Ben,
I went a head and tried what you suggested and it didn't change at all.

Please advise what you think I should do next.

Thanks
Steven

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stevenresnick
Posts: 24
Joined: Fri Jun 17, 2016 8:25 am

Re: Not Engraving in the absolute position

Post by stevenresnick » Tue May 29, 2018 8:52 pm

Ben,
I just tried another test......
When I have a shape (square) and place it in an absolute position it cuts it out exactly where I placed it, but if I put another square inside of it to engrave it doesn't line up. Like in the original photo.

Thanks,
Steven

Ben
Posts: 121
Joined: Tue May 24, 2016 9:06 am

Re: Not Engraving in the absolute position

Post by Ben » Wed May 30, 2018 3:29 am

Hi Steven,

As you said,it's more likely about the controller or software issue.
Please send me the test files for checking.Thanks.

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