New Comer to the Business: Advise if the machine and company is ok
Posted: Wed Sep 12, 2018 2:02 am
Hi Masters,
I am getting into the business, my plan is to start with personalized/customized products using Wood, leather, acrylic, plastic, anodized aluminium.
Will be engraving all materials but cutting everything except metals.
I have came down to ULS VLS3.50 Desktop System. My concern is that I am located in Canada, and they don't really have any support here other than a sales person, who does not seem really knowledgeable on the software and other things related to the machine itself.
So:
1. Is the machine ok for my needs?
2. I was quoted $20K for this. Is this worth it?
3. Does anyone know if I can call the US call center support ? How is the customer support of the company?
4. Is the software really good?
5. They are giving me a 1-touch photo software. Has anyone used it? Does it give results?
Also, I was unable to get any cheap suppliers for raw materials here in Canada. Does anyone have any contacts or names of any suppliers except Canadian Engravers ?
Awaiting honest opinions and responses from you'll.
Thanks in Advance guys!!
I am getting into the business, my plan is to start with personalized/customized products using Wood, leather, acrylic, plastic, anodized aluminium.
Will be engraving all materials but cutting everything except metals.
I have came down to ULS VLS3.50 Desktop System. My concern is that I am located in Canada, and they don't really have any support here other than a sales person, who does not seem really knowledgeable on the software and other things related to the machine itself.
So:
1. Is the machine ok for my needs?
2. I was quoted $20K for this. Is this worth it?
3. Does anyone know if I can call the US call center support ? How is the customer support of the company?
4. Is the software really good?
5. They are giving me a 1-touch photo software. Has anyone used it? Does it give results?
Also, I was unable to get any cheap suppliers for raw materials here in Canada. Does anyone have any contacts or names of any suppliers except Canadian Engravers ?
Awaiting honest opinions and responses from you'll.
Thanks in Advance guys!!