Laser Engraver Forum

Hi, I have a problem that has just started and I cannot figure out. No matter what I do, a cut that is shown will only occur at the absolute location. So, if I have a rectangle in RDWorks that goes from 300,300 to 330, 330, then when I press the "Start" button, the laser always goes to 300,300 to start cutting.

I have Position set to "current position", but the same problem occurs regardless of that setting (absolute, anchor, machine zero) all perform the same.

If I move laser to, say, 200, 200 with the setting at Current Position, then when I press Start I expect a 30,30 rectangle starting at 200,200. But right now, it always goes back to 300,300 to start. Always.

Please suggest what I can try next. I've tried resetting everything, turning everything off and restarting, etc, with no change.

Thanks

Hi Matthew
please download the newest version of the RDworks from our website.
and delet the old one before you replace it.try to see if your machine can get back to work.

I downloaded the version on the website, deleted the old version and installed the new version. But both versions were the same, so I effectively just re-installed the current version. The problem is fixed.

But I don't understand why a re-install was needed to fix this problem. Do you understand why this solved the problem?