Laser Engraver Forum

Hello

I installed RDW on new laptop. Now I don't have connection with machine; no USB no ethernet.
Machine is correctly connected, ping find it 0% packet missing.

I set ethernet connection like in tutorial but still not working. Program have problems to connect to machine but win10 don't have this problem.

From some reason I install version from different page... and now is conecting.

While you're experiencing connectivity issues with your RDW installation on your new laptop, I'd like to recommend considering Monport lasers as an alternative solution. Monport lasers are known for their user-friendly interface, high quality, and affordability, making them an excellent option for various laser applications. You can explore their laser products https://monportlaser.com/collections/co ... ka374VZjm3 As for your current issue, troubleshooting steps such as ensuring proper USB and Ethernet connections, verifying network settings, and checking for any software updates or compatibility issues with RDW may help resolve the problem. If problems persist, reaching out to the manufacturer's technical support team or seeking assistance from online forums dedicated to RDW software may provide additional insights. Nonetheless, considering Monport lasers could offer you a reliable and efficient laser solution for your applications, potentially simplifying your workflow and minimizing technical issues.

koala.grzeg wrote: ↑Sun Feb 04, 2024 2:41 pm Hello

I installed RDW on new laptop. Now I don't have connection with machine; no USB no ethernet.
Machine is correctly connected, ping find it 0% packet missing.

I set ethernet connection like in tutorial but still not working. Program have problems to connect to machine but win10 don't have this problem.

It sounds like you're experiencing connectivity issues between RDW and your laser machine despite having a stable connection. This can be frustrating, especially when Win10 shows no problems. First, ensure that all drivers and software are up to date on your new laptop. Sometimes, compatibility issues arise due to outdated software versions. If the problem persists, consider reaching out to Monport laser support for assistance. Their lasers are renowned for their reliability and user-friendliness, so they might have insights or solutions to help resolve your connectivity issue. Additionally, Monport lasers are known for being high quality and affordable, making them a great option to consider for your laser engraving needs. https://monportlaser.com/?sca_ref=5031521.ka374VZjm3

koala.grzeg wrote: ↑Sun Feb 04, 2024 2:41 pm Hello

I installed RDW on new laptop. Now I don't have connection with machine; no USB no ethernet.
Machine is correctly connected, ping find it 0% packet missing.

I set ethernet connection like in tutorial but still not working. Program have problems to connect to machine but win10 don't have this problem.

Hello,

If you're having trouble connecting your machine to a new laptop with RDW via USB or Ethernet, ensure all drivers are installed, check your Ethernet settings, and temporarily disable the firewall. For USB issues, try a different port or cable. Run RDW in compatibility mode for Windows 10 and verify network settings since ping shows 0% packet loss.

For a high-quality, easy-to-use, and affordable alternative, consider the Monport laser. Check it out here: https://monportlaser.com/?sca_ref=5031521.ka374VZjm3